Ad Hoc Workloads and Business Performance SLAs
How do you determine you’re who gets priority when every user thinks their work should come 1st? What’s the impact to the business when the warehouse environment is thought to be under performing? Or is it just that one user? This presentation will address best practices in establishing workload SLAs, both tactical and strategic, in an Ad Hoc environment and how to engage the business users in determining priority. Included will be realistic testing methods, what testing can and should be performed prior to Query implementation. Query SLAs, both tactical and strategic, will be discussed, as will methodologies for gaining consensus on priority. Ongoing SLA monitoring, tracking and reporting will also be discussed.
Updated and re-recorded in January 2015.